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Quality Control Survey

This survey is intended to help improve the quality of service our firm provides.
Thank you for taking a few moments to tell us how we are doing. Your satisfaction is a priority to us.

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Contact Details
* Your Name:
Company's Name (Commercial Accounts Only)
* Email:
Phone:
Satisfaction Survey
Cleanliness of the floors?
      Poor    Fair    Good    Very Good    Excellent
Were all the carpets vacuumed correctly?
      Poor    Fair    Good    Very Good    Excellent
How are the bathrooms?
      Poor    Fair    Good    Very Good    Excellent
Is your home or office dust free?
      Poor    Fair    Good    Very Good    Excellent
Was your cleaning associate(s) punctual?
      Poor    Fair    Good    Very Good    Excellent
Was the cleaning associate(s) appearance neat, presentable and in uniform?
      Poor    Fair    Good    Very Good    Excellent
Did the cleaning associate(s) work efficiently?
      Poor    Fair    Good    Very Good    Excellent
* Overall, how would you rate the cleaning of your office or home?
      Poor    Fair    Good    Very Good    Excellent
Would you recommend our service to your family, friends or business associates?
      Yes    No
Comments or suggestions.
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